Configure Prescription Details

Coronavirus Update

If you need to order your repeat medication and have access to the internet, please email your request in to and let us know which Pharmacy you would like you prescription sent to. For any queries please call the surgery on the above number, DO NOT come into the surgery.

Please note all sick notes will now be sent electronically via an email. The member of staff will ask you for an email address to do this.

Repeat Prescriptions

Repeat prescriptions are normally for patients with long-term conditions who receive regular treatment. Your doctor (or nurse practitioner) will decide who can have a repeat prescription.


Due to COVID-19, all prescriptions requests will be sent through to the pharmacy of your choice. Please add the pharmacy details to your repeat request. 

Repeat Prescriptions can be ordered in several ways:

  • Online via EMIS Access. Please contact the surgery for details
  • Via email: 
  • By post
  • In person by calling into the surgery. Post your request in the green box situated at the front of the building on Raglan Road
  • if you are registered with a Pharmacy they can order on your behalf
  • by using the EMIS Patient access mobile app. Please contact the surgery for details  

Wherever possible please give the exact drug names when ordering. You will find this on the packaging which you medication comes in.


Due to the COVID-19 Pandemic, please allow at least 72 hours before collection from the pharmacist. Alternatively, when you order, you can provide a stamped, self-addressed envelope and we will post the prescription to you.


In line with our repeat medication policy, you will be asked to review of your medication with a member of our clinical team or our Pharmacy team who support the clinical team for medication reviews. We do this to monitor your illness and make sure you are on the correct medication.

Other Prescriptions

If you think you may need a prescribed medicine, please call the surgery to make a telephone apoointment. Our practice Nurse Practitioner and Advanced Nurse Practitioners can also issue prescriptions for common ailments. If you have previously been given a prescription for a straightforward condition, such as hay fever, we may be able to issue a prescription after a telephone consultation. Please ask the receptionist. Your local pharmacist will also be able to give you advice for non-prescription medication which you can buy from them.

Our on site pharmacy (Lloyds) is able to provide advice and treatment for a range of minor ailments. Treatment is free if you are eligible for free prescriptions under the NHS, without having to see a doctor. There are also more Pharmacists in the local area which all offer the same services.

Prescription Fees

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

  • those on specific benefits or through the NHS Low Income Scheme
  • those who are age exempt
  • those with certain medical conditions
  • More information is available at NHS Choices

NHS Charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.35
  • 12-month prepayment certificate (PPC): £108.10
  • 3-month PPC: £30.25

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

  • Telephone advice and order line 0845 850 0030
  • General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.