Repeat prescriptions are normally for patients with long-term conditions who receive regular treatment. Your doctor (or nurse practitioner) will decide who can have a repeat prescription.
You can contact the surgery using the various methods listed below. However, telephone queries can only be dealt with between the times of
9:00am - 1:00pm.
All prescriptions requests will be sent through to the pharmacy of your choice. Please add the pharmacy details to your repeat request.
The easiest ways to order repeat prescriptions are:
These accounts show you all your repeat medicine and dosage and you can choose the ones you need.
You can also:
Wherever possible please give the exact drug names when ordering. You will find this on the packaging which you medication comes in.
We do not take repeat prescription requests over the phone.
You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
Please allow at least 72 hours before collection from the pharmacist.
Alternatively, when you order, you can provide a stamped, self-addressed envelope and we will post the prescription to you.
In line with our repeat medication policy, you will be asked to review of your medication with a member of our clinical team or our Pharmacy team who support the clinical team for medication reviews. We do this to monitor your illness and make sure you are on the correct medication.
If you think you may need a prescribed medicine, please call the surgery to make a telephone apoointment. Our practice Nurse Practitioner and Advanced Nurse Practitioners can also issue prescriptions for common ailments. If you have previously been given a prescription for a straightforward condition, such as hay fever, we may be able to issue a prescription after a telephone consultation. Please ask the receptionist. Your local pharmacist will also be able to give you advice for non-prescription medication which you can buy from them.
Our on site pharmacy (Lloyds) is able to provide advice and treatment for a range of minor ailments. Treatment is free if you are eligible for free prescriptions under the NHS, without having to see a doctor. There are also more Pharmacists in the local area which all offer the same services.
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription:
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
Find out more about prescription charges (nhs.uk).
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.