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Noticeboard

CLICK HERE TO VIEW WHEN THE SURGERY WILL BE CLOSED OVER CHRISTMAS AND NEW YEAR 2018

Appointments and Repeat Medication can now be booked and ordered online via EMIS Access.

Extended Access - from 5th November 2018 we will be offering appointments in the evening and at weekends at HUBS across Birmingham 

Please contact the surgery or speak with a receptionist for details.

Useful NHS Service links

Birmingham and Solihull CCG:

https://www.birminghamandsolihullccg.nhs.uk/

Appointments

appointments

Telephone Enquiries

We endeavour to deal with your query as efficiently and speedily as possible, so please be as helpful as you can. Remember that the receptionist is trying to provide the best service that the practice can offer for you and all other patients. 

How to See a Doctor

The doctor’s work in a partnership and are happy to see any registered patient, regardless of which doctor’s name is on your medical card. This enables medical care to continue even if your doctor is absent; however, please try and consult with the same doctor for each episode of illness where possible.

Appointments

The practice is participating in the NHS’ national agenda to help improve access to GP’s and nurses.

Booking an appointment

Online

Appointments can be made online via EMIS Access 24 hrs a day. Please contact the surgery for details.

By Telephone

Please contact the surgery on: 0121 558 2613 between 8.00am and 6.30pm to book your appointment.

If you wish to speak to or see a doctor,or nurse practitioner,or nurse, you will be offered a same day appointment with an available clinician for an urgent problem. If the problem is not urgent you will be offered an appointment booked ahead with a named clinician. If the problem can be dealt with over the phone you will be offered a time when a clinician will phone you to discuss this.

At the Front Desk.

Appointments can be booked ahead at the front desk in the same way as by telephone.

Walk-in Clinics

We have an Open Access clinic every morning Monday to Friday. A limited number of Patients can be seen in these clinics therefore, are for 'same day' issues only. There is no appointment system in operation and so are on a 'first come first served' arrangement.

Please let us know if you are unable to keep your appointment so that it may be offered to someone else.

 Cancellations 

If you have booked an appointment and cannot keep it please let us know so that someone else can have the appointment. You can cancel appointments by either:

  • speaking in person face to face with a receptionist
  • by calling our cancellation line 0121 5656763. You will need to leave your name, date of birth, appointment date and time of the appointment
  • by sending a text reply 'cancel' to your text message reminder which you will receive the day before your appointment

Extended Access Appointments

From 5th November 2018, we will be offering appointments in the evening and weekends at HUBS across Birmingham.

 

 

 

 

 
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